AFTER SALES SERVICE
Personalized solutions to help you get more out of your equipment.
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Better equipment is just the beginning.
Winning at what you do is about more than just having the best equipment – it’s about pushing productivity, protecting your assets, and getting higher return out of every equipment dollar you invest. That’s why every equipment, part and product solution is backed by industry-leading expertise, support and technology, catered to your specific needs to make sure you achieve your goals.
EXPERT SOLUTIONS TO HELP YOU:
Select
With deeper expertise and more product choices than anyone else, we’ll always help you select the optimal solution to meet your needs and budget. With more component choices and stronger expertise to find the one that’s right for you, we’ll help you select the best fit to get the most impact from your investment.
Connect
With the biggest support team in the business, remote monitoring capability on most equipment we sell, and an app to manage it all from the palm of your hand, we connect people, products and technology like never before.
Protect
Whether it’s to extend your equipment’s lifespan, ensure its productivity or maximize its resale value, a proactive protection plan is key. Proper maintenance is the secret to true reliability; it improves availability, creates cost certainty and reduces overall costs.
SELECT
We’ll help you find YOUR ideal solution.
With deeper expertise and more product choices than anyone else, we’ll always help you select the optimal solution to meet your needs and budget. With more component choices and stronger expertise to find the one that’s right for you, we’ll help you select the best fit to get the most impact from your investment.
Toromont Cat and Battlefield Equipment Rentals - Select Parts
Choose from Cat Genuine, Cat Reman, Toromont Reman, general duty or used/restored where available.
- Looking for best long-term value on a brand new component? Cat Genuine is always the safest option.
- Replacing an undercarriage component that is unlikely to be rebuilt? General duty could provide better short-term value.
- Need “good-as-new” performance but not ready for new? Toromont Reman can be a game changer. Get custom parts selection advice on demand, free of charge.
- Pre-matched “best value” combination packages such as our popular Undercarriage Wraps are also available.
Toromont Material Handling - Select Parts
Choose from Caterpillar/Jungheinrich/ Kalmar and other OEM Genuine, Reman parts program offered by our main manufacturer: Promatch after-market parts offering provides a value option for competitive brands of material handling equipment where available.
- Looking for best long-term value on a brand new component? Genuine OEM parts are always the safest option.
- Competivively priced Reman options are also available from the same OEMs. Looking at replacing a non-critical part? Looking for a component of another competitive brand? Or simply looking for a lower value option? Promatch is your option and could provide better short-term value.
- Need “good-as-new” performance but not ready for the price tag of genuine? Get parts selection advice on demand, free of charge.
CONNECT
Bringing people, products and technology together to help you work smarter.
We make it easy for you to stay connected to us and your equipment, so you’re always informed and in control. With the biggest support team in the business, remote monitoring capability on all equipment we sell, and an app to manage it all from the palm of your hand, we connect people, products and technology like never before. For equipment inspection, product advice and everything in between, our Certified Technicians and Product Support Experts are ready to serve you from our locations or on-site.
The Toromont Industries family of companies offers an industry-leading team of product and service experts, and 24/7 phone support
Certified Equipment Technicians
- Over 1,600 heavy equipment technicians, 1,200 service vehicles
- Over 350 compact and small equipment technicians
- Over 260 power systems technicians
- Over 200 forklift technicians, from which 120 are field technicians
Remote Monitoring Capability on most equipment with a dedicated app and portal to access and monitor all your equipment at a glance.
PROTECT
Maximize the longevity, performance and value of your equipment.
With deeper expertise and more product choices than anyone else, we’ll always help you select the optimal solution to meet your needs and budget. With more component choices and stronger expertise to find the one that’s right for you, we’ll help you select the best fit to get the most impact from your investment.
Through our after-hours service call center, at your site or your shop, our Certified Technicians are available, even when you’re not. We work around your schedule to make sure your equipment is always ready.
First, our experts work with you to create a customized Do it myself / Do it for me / Work with me / Maintenance and Repair Contract based on your preferences.
Then, we help you stay on schedule, with service reminders and Preventive Maintenance Parts Kits delivered to your door.
GET MORE VALUE OUT OF YOUR EQUIPMENT INVESTMENT.
To learn more about Toromont Equip After Sales Services, contact us today using the form below.
* Some restrictions apply, not available on certain category of equipment.