CUSTOMER VALUE
AGREEMENTS (CVA)

Hassle-free ownership plans to get the most from
your equipment.

THE PROTECTION YOU NEED TO MAXIMIZE PRODUCTIVITY AND REDUCE DOWNTIME

Our Customer Value Agreements (CVAs) come in a variety of options and are tailored to meet the needs of your operation. From simple preventive maintenance kits to total maintenance and repair agreements, your representative can help you customize your CVA to maximize machine productivity and reduce downtime.

CVA benefits:

  • Reduces maintenance costs and creates cost certainty
  • Improves machine availability
  • Reduces major unforeseen breakdowns
  • Helps meet expected deadlines
  • Increases machine resale value

CHOOSE YOUR LEVEL OF SUPPORT:

Do It Myself

The Do It Myself option provides with what you need to do the work and get the most of out of your machine. You get the Product Link hardware for Cat machines, a VisionLink software subscription, our complete Equipment Protection Plan (EPP) coverage, and an annual TA1 inspection. You also have access to the Toromont Cat hotline, discounted ET and SIS software licenses, SOS Subscription¹ and Preventive Maintenance parts².

Work With Me

In addition to all that’s included in the Do It Myself option, Work With Me includes scheduled maintenance every 1,000 hours provided by our expert field technicians. We even include Parts Kits for self-service on your equipment every 500 hours.

Do It For Me

We take care of everything! Do It For Me provides guaranteed worry-free support from our trained technicians and our service team. Do It For Me includes all of the above (Product Link hardware for Cat machines, a VisionLink software subscription, our complete Equipment Protection Plan (EPP) coverage, annual TA1 inspection, access to Toromont Cat hotline, discounted ET & SIS software licenses, SOS Subscription¹, Preventive Maintenance parts²) PLUS scheduled maintenance from our team of expert technicians including fluids, labour and travel³.

MAINTENANCE AND REPAIR

It is a simplified maintenance to maximize availability and keep costs under control. Including virtually all service and repairs, a MARC increases machine availability by removing the need for maintenance resources on the job. A MARC provides you with best-in-class components, service and expertise to maintain efficiency throughout the equipment’s entire lifecycle – ensuring maximum uptime and better resale value for any new or used machine.

Your CVA gives you protection, productivity and peace of mind. 

  • Preventative Maintenance Parts Kits⁴
  • Annual TA1 inspections
  • Access to the Toromont Cat Hotline
  • Discounted ET and SIS software licenses
  • Extended warranty coverage (powertrain + hydraulics)
  • And much more!

CHOOSE A PROTECTION PLAN THAT WORKS THE WAY YOU WANT

To learn more about Toromont Equip Customer Value Agreements, contact us today using the form below.

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Legal note

1 Up to 15 samples per year.

2 Preventative maintenance parts included; labour, fluids and travel extra.

3 Travel limited to 30 km from your nearest Toromont Cat branch. Travel beyond 30 km is extra.

4 Excludes fluids on Do It Myself CVA. Program subject to change without prior notice.